What Our Clients Are Saying

Just wanted to share a quick note that we’ve been getting consistent high praise on the respondents you’ve recruited. From the client and our internal team. They even commented that whoever took care of finding these participants has “done an amazing job”. HUGE kudos for your work!!

I was very nervous, and the Focus Room team put me at ease that it would get done and it did and very well. I received updates every day and the team was very responsive to my emails. I received feedback from the moderator that everything went very well, she even had a hard time picking the top 12 to go with as so many were very good. Excellent respondents and excellent client service!

I’m so impressed with the quality of the recruits and the show rate. We had an insightful couple of days with the consumers and the platform and everything was seamless. Thank you for sticking with us through the crazy of getting approval for shipping and all of that. We will certainly be in touch and want to work with you again.

I wanted to take a moment to extend my heartfelt thank you for an amazing recruit! I just had a wrap up meeting with my client and she couldn't be happier with the quality of the respondents and the speed with which Focus Room was able to recruit across all the required quotas. Out of 50 respondents, I think we only had 1 no-show; amazing! Needless to say, our client is thrilled too!

I am super impressed with your team’s work on the last two sets of projects for me, in particular how your team has gone above and beyond! We all really appreciate it!

You and your team are quite honestly the best in the business!

This is why I like to use amazing and professional recruiters such as Focus Room. Always there to take care of me and save my butt!

I am impressed with the recruit both on their rating and by their frequency of usage. You made this look easy. This one is all you and your team! Thanks so much for all your work!

Once again, your team has done a great job. The Adult 11-17 groups went very well and your Project Manager has gone above and beyond, even working very late, to ensure this recruit is successful. The clients and moderator have been very happy with the quality of the respondents and have been getting very insightful feedback. I felt your team’s effort and help should be recognized. I truly appreciate everything that you all have done on this project.

First off, just want to say a huge thank you for this recruit. Everyone was really great, really articulate. When we have done fast food work in the past we have found that the respondents are typically not great -- never really understood why but it did seem to be a thing. We have not found this to be the case with the previous FF work or now this one. Your panel is all just so articulate! (Even when talking about the dullest of subjects...) Thank you guys so much for having such great people!

We just finished the research, and I would like to THANK YOU. The respondents have been fantastic - the client was super excited about them, mentioning to be much better than what they normally experience in the US. I also would like to highlight that I really appreciate your support for check in/technical set up, being able to rely on you that it will work instead of needing to handle that as well.

The quality of participants was exceptional and met the criteria outlined. There were zero no shows and many participants signed on early. The staff helping participants sign on to the groups did an outstanding job. There was never a time that I did not know where we stood on recruitment thanks to your regular updates. Focus Room was a great partner on this project, and you were a big part of what allowed our client to get the insights the team was seeking.

Focus Room is FANTASTIC! Not only is the team great at what they do, but they are a true pleasure to work with!

We'll Make You a Believer

I’m just reaching out to let you know that your team just joined me on a call with my clients and they were fantastic!! Your approach sounds so thorough—I am truly impressed and my client’s team appeared to be as well. I am looking forward to working with you much more in the future!

I really enjoy working with Focus Room – they are fantastic and has been very helpful and supportive on our project!

Their project managers are excellent—proactive, responsive and really on top of things!

You guys rock! A very quick turnaround with great recruits.

Your team was great. Tough recruit, all qualified and we had some superstars. Just want to reiterate how much we appreciate your great job on a tough recruit, accomplished in a short time.

Great response rate and the client was happy with the recruited respondents! Great work!

The Focus Room team is a joy. You are always on top of it and feels like you are part of our team with regards to making recruits happen and getting homework in!

Your team was very helpful. Excellent discussion in both groups.

Your team is AMAZING on every single project! Super thorough, detailed, and overall excellent communications. Clients RAVED about how good the consumers were.

Working with your team is always a delight!

Fantastic. We had to do a last-minute change of space and everyone was incredibly helpful and willing. It was amazing. Your team is always great. Especially considering how we had to change times last minute. Fabulous.

Had an excellent experience at the Focus Room! The space is lovely, the staff is first rate.

Client loved the recruits--great variety, floaters showed up just in case. Great turnout!


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